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​How Do I Place an Order?

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Retail
A customer can easily access our website, head in to our SHOP and purchase any of our beautiful decorations available. If there is a minimal problem, please, feel free to contact us immediately.

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Wholesale
All items displayed in our Wholesale page are available. If you need wholesale prices, please contact us to request a wholesale price sheet.

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Processing Time and Shipping?

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Retail
We make all arrangements fresh so it will take us between 1 and 3 days to make and ship your order. For now, all shipments are done through USPS.

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Wholesale
For wholesale orders (in USA), we deliver in most areas of Washington and Oregon. We also deliver in certain routes in California, Nevada, and Idaho. We can certainly find a way to ship your order if you are not within the areas that we deliver to. 

The time to make and deliver your order will depend on your location and the size of your order.

Please contact us for more details

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Secure Ordering & Payment Options?

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Retail
You can purchase any of our beautiful decorations at any time. We use professional, secure, and reliable channels to prosses your payment.

 

Wholesale
We offer different methods of processing payments for our wholesale customers. Please contact us for more details

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Returns & Refunds?

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Retail
There is a 14-day return policy on all our handmade decorations.
The customer pays for the return shipping cost.
We believe there is at least one solution for almost every problem. If there is any problem and/or dissatisfaction, please feel free to contact us.

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Wholesale
Any problem or dissatisfaction needs to be reported as soon as possible, right after you receive your order. Please, contact us for further details.

 

Privacy Policy?

We acknowledge that the information of our customers is as important to them as our own information is important to us. Therefore, we protect the information of our customers the same way we protect ours. We conduct all online transactions through PayPal and Stripe.
Our team of professionals handle the necessary information needed to get your order processed and shipped.  

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